PRIVACY POLICY

Last updated: September 2026

Your privacy is important to us.

This Privacy Policy explains what personal information is collected through family-constellation.net and related Svagito Liebermeister websites, how it is used and the rights you have.

Who is responsible for your information?

The data controller is:

R. Svagito Liebermeister
Denninger Str. 110
81925 München
Germany

Email: svagito@family-constellation.net
Website: https://www.family-constellation.net

Information we collect

Depending upon how you use the website and services, information may include:

  • your name;

  • email address;

  • telephone number;

  • billing information;

  • purchases and transaction details;

  • bookings for counselling sessions, courses or online events;

  • information you provide through contact forms and emails;

  • customer-account details where applicable;

  • newsletter preferences;

  • technical information including IP address, browser and device information;

  • cookies and analytics information.

If you choose to provide information relating to your health, psychological wellbeing, personal history or therapeutic circumstances in connection with a counselling session, training or workshop, this may include special-category personal data under the GDPR.

Such information is treated with particular care.

Why we use personal information

Information may be used to:

  • answer enquiries;

  • administer purchases and bookings;

  • provide counselling sessions, courses and online events;

  • provide access to digital books, recordings, meditations and course resources;

  • process payments;

  • send service information and booking confirmations;

  • maintain financial and administrative records;

  • operate customer accounts;

  • send newsletters where permitted;

  • improve and secure the website;

  • understand how the website is used;

  • meet legal, tax and accounting obligations;

  • establish or defend legal claims where necessary.

Personal information is not sold.

Legal bases for processing

Under the GDPR, information may be processed on the basis of:

Article 6(1)(b) — Contract: where processing is necessary to provide a service or digital product you have requested.

Article 6(1)(c) — Legal obligation: where information must be retained or used to comply with applicable law.

Article 6(1)(a) — Consent: where you have given consent, for example for certain marketing communications or non-essential cookies.

Article 6(1)(f) — Legitimate interests: where information is reasonably necessary to operate, secure and administer the website and business and those interests do not override your rights.

Where health or other special-category data is processed, an appropriate additional basis under Article 9 GDPR will be used where required.

Counselling and sensitive personal information

Counselling and therapeutic work may involve personal information about physical or mental health, family relationships, trauma or other private circumstances.

This information is collected only where relevant and is treated confidentially and with additional care.

Please avoid sending unnecessary sensitive information through general website contact forms.

Online purchases

When you purchase a session, digital book, meditation, recording or other product, information necessary to complete the transaction may be processed.

This may include your name, email address, billing information and details of your purchase.

Payments are handled through payment-service providers. Full card details are not stored by Svagito Liebermeister.

Digital products and course access

If you purchase digital content or online course access, information may be processed to:

  • complete your purchase;

  • deliver the content;

  • provide login or access information;

  • maintain your access rights;

  • provide technical support.

Contact forms

Information you submit through the website is used to respond to your enquiry and, where relevant, administer a service you have requested.

Newsletter

If you subscribe to the newsletter, your email address and any other information you provide may be used to send news about Svagito's work, courses and events.

You can unsubscribe at any time.

Service communications relating to an existing booking or purchase are not marketing communications.

Cookies and analytics

Cookies and similar technologies may be used to operate the website, remember preferences and understand website usage.

Technically necessary cookies may be used where permitted without consent.

Where consent is required for analytics, advertising or other non-essential cookies, those technologies will only be used in accordance with your choices.

Your preferences can be managed through the website's cookie controls.

Third-party service providers

Trusted providers may process information where necessary for:

  • website hosting;

  • e-commerce;

  • payment processing;

  • email communications;

  • online meetings;

  • course delivery;

  • analytics;

  • cloud storage;

  • accounting and administration.

Some providers may process information outside Germany or the European Economic Area.

Where necessary, international transfers will be protected through an EU adequacy decision or another legally recognised safeguard, such as approved Standard Contractual Clauses.

International course organisers

Some in-person trainings listed on this website are organised by independent local organisers in other countries.

Where you contact or book directly with an independent organiser, that organiser may be separately responsible for the personal information you provide to them.

You should consult the organiser's own privacy information where applicable.

How long information is retained

Information is kept for no longer than reasonably necessary for the purpose for which it was collected, subject to legal and professional retention requirements.

Financial records may be retained for the period required under German tax and accounting law.

Newsletter information is normally retained until you unsubscribe.

Counselling, training and customer records may be retained for an appropriate period where necessary for professional, contractual or legal reasons.

Security

Reasonable technical and organisational precautions are taken to protect personal data against loss, misuse, alteration and unauthorised access.

No internet-based system can guarantee absolute security.

Your GDPR rights

Subject to the circumstances, you may have the right to:

  • access your personal data;

  • correct inaccurate information;

  • request deletion;

  • restrict processing;

  • object to processing;

  • receive certain data in a portable form;

  • withdraw consent;

  • object to direct marketing;

  • lodge a complaint with a supervisory authority.

To exercise your rights, email:

svagito@family-constellation.net

Supervisory authority

You have the right to lodge a complaint with a data-protection supervisory authority.

The authority responsible for private-sector organisations based in Bavaria is:

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Data Protection Authority of Bavaria for the Private Sector
Germany

Changes to this Privacy Policy

This policy may be updated where services, technology or legal requirements change.

The current version will be available on the website.